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Privacy notice

This website privacy policy template is based on a free document supplied by The Legal Stop Limited through its website Content has also been included based on advice from, the company that hosts this website.  


Your privacy is important to The Reading, Writing and ESOL Project. The project is committed to keeping the privacy of website visitors safe. This privacy statement explains how the project will treat your personal information. At times in this statement, The Reading, Writing and ESOL Project is referred to as ‘the project’.

Date privacy notice was completed: 19th June 2021

What is personal data?

Personal data is any information that could tell other people who someone is (that could identify someone). For example, their name, their address or the job they do. Data protection is about making sure people’s personal data is safe.

Personal Data Collection

The Reading, Writing and ESOL Project may collect, store and use the following kinds of personal information:


  1. information about your computer and about your visits to and use of this website (which may include your IP address, geographical location, browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through this website, and similar information);

  2. information that you give if you contact the project through the website, or ask to be contacted by the project.

  3. any other information that you choose to send to the project.


The project collects information through the completion of contact forms on the website, e mails, telephone calls or text messages from people wishing to study or work with the project, or those who may have a question or wish to make contact for any other reason.



The Reading, Writing and ESOL Project website is hosted by When you visit the website, cookies are used for purposes including:

  • to see how many people are using the website and how they are using it.

  • to make the website better for people who are using it.

  • to make sure the website is secure and safe for people to use.


To find out more about the cookies used by Wix, click here

To find out more about cookies and how they work, click here


Using Personal Data

Personal information submitted to the project by this website will be used for the purposes given in this privacy statement or in relevant parts of the website.


The Reading, Writing and ESOL Project may use your personal data to:


  1. administer the website;

  2. make your browsing experience better;

  3. contact you directly or through a support worker in relation to studying or working with the project, to answer a query or respond to communication for another reason. This will be done by e mail, telephone or text message.

  4. deal with questions and complaints made by or about you relating to the website.


Personal Data Security

The Reading, Writing and ESOL Project will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.


The Reading, Writing and ESOL Project website is hosted on the platform. provides the project with the online platform that allows the project to tell you about the services available. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.



The Reading, Writing and ESOL Project may disclose information about you to appropriate partner agencies (such as your hostel support workers or other support workers) or other agencies insofar as reasonably necessary for the purposes as set out in this privacy statement.


In addition, the project may disclose your personal information:


  1. to the extent that it is required to do so by law;

  2. in connection with any legal proceedings or prospective legal proceedings;

  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

  4. to any person who the project reasonably believes may apply to a court or other competent authority for disclosure of that personal information where, in reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.


Except as explained in this privacy statement, the project will not provide your information to third parties.


Cross-border Data Transfers

Information that The Reading, Writing and ESOL Project collects may be stored and processed in and transferred between other countries to enable the use of the information in accordance with this privacy statement.


In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. This will be discussed and agreed with you before publication.


Your Rights

You may instruct us to provide you with any personal information the project holds about you.  Provision of such information will be subject to:


  1. the payment of a fee; and

  2. the supply of appropriate evidence of your identity.


The project may withhold such personal information to the extent allowed by law.


You may instruct the project not to process your personal information for marketing purposes by email at any time. 


Privacy Statement Update

The Reading, Writing and ESOL Project may update this privacy statement from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 


The project may also notify you of changes to this privacy statement by email.


Other websites

The website contains links to other websites that are not under the control of and are not maintained by The Reading, Writing and ESOL Project. The project is not responsible for the content or reliability of the linked websites. The Reading, Writing and ESOL Project provides these links for your convenience only but does not endorse the material on these sites.


Contact The Reading, Writing and ESOL Project

If you have any questions about this privacy statement or the project's treatment of your personal information, please write to Sarah Halsey by email at or call on 07725 05 68 42. If you do not have access to e mail or a telephone please speak to your support worker to ask for their help.

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